Refund and Guarantee Policy
Last updated: 14 July 2026
This policy applies to the Financial Victory Intensive and other paid coaching and digital products offered by Benjamin Abel at store.benabel.co.uk. It should be read alongside the Terms and Financial Disclaimer.
General policy
Because the Financial Victory Intensive involves private, limited-capacity time and personalised preparation, payments are generally non-refundable once a session has been booked and attended. The one exception is the Clarity-to-Action Guarantee described below.
The Clarity-to-Action Guarantee
Complete your Financial Victory Diagnostic and attend the session prepared to work honestly through your situation.
If you do not leave with a clear diagnosis, three prioritised actions and a practical 90-day Financial Victory Plan, tell Ben within 24 hours of your session.
Ben will provide a complimentary 30-minute follow-up and revise your plan with you. If he still cannot deliver those three outcomes, your investment will be refunded.
This guarantee relates specifically to the clarity, prioritisation and written plan delivered through the Intensive. It does not guarantee income, debt elimination, investment returns, business results or any other specific financial or spiritual outcome. See the Financial Disclaimer for full detail.
How to claim the guarantee
- Reply to your session confirmation or follow-up email within 24 hours of your session, explaining which of the three outcomes was not delivered.
- Ben will arrange a complimentary 30-minute follow-up to revise your plan.
- If the three outcomes still cannot be delivered after that follow-up, your original payment will be refunded to your original payment method, normally within 10 business days.
Rescheduling and missed sessions
One reschedule is permitted with at least 24 hours' notice. Missed sessions and cancellations made with less than 24 hours' notice are normally non-refundable, except where Ben agrees otherwise at his discretion.
Non-refundable circumstances
- Change of mind after attending a session where the Diagnostic was not completed honestly or at all.
- Dissatisfaction with a specific decision, recommendation or biblical perspective shared during the session, where the three guaranteed outcomes were still delivered.
- Failure to implement the agreed actions after the session.
Other digital products
Refund terms for other digital products (such as guides, courses or the Financial Victory OS) may differ and are stated at the point of purchase where applicable. Where no separate terms are given, digital products are non-refundable once access has been delivered, in line with standard practice for instantly delivered digital goods.
Contact
For any refund or guarantee query, reply directly to your confirmation or session email. Ben reads every message personally.